Frequently Asked Questions

What is the ‘second shift?’

A sociological term that refers to the unpaid work that (traditionally) women do in the home and for their families after their regular 9-5 jobs. 


What motivated you to start Second Shift Sorted?

As a mom of 3, I truly get just how hectic life can be. After years of casually helping my friends and family members, I decided to use my ‘professional mom’ skillset and turn it into a business. You can read more about my background here: https://www.secondshiftsorted.com/about

How can you help me sort out my life?

 I can help you accomplish the tasks that you’ve had on your to-do list forever but can’t find the time to complete. I offer home organization, closet cleanouts, event planning, activity scheduling, etc. You can read more about my services here: https://www.secondshiftsorted.com/services


Is there anything outside of your wheelhouse? 

I don’t offer cooking, heavy duty cleaning, or childcare, and am not able to routinely run personal errands. I’m also not the right person to assemble furniture, move heavy items, or do physical tasks like outdoor landscaping. However, it’s definitely in my wheelhouse to recommend people I’ve had great experiences with and/or help you search for the right team to assist you with these essential tasks.


How does it work and how do I book you?
 

After you reach out to me, I will schedule you for a free phone consultation to learn more about how I can best support your family. Once we decide to work together, you can purchase a package (10, 15, or 20 hours) or book me for an initial two hour session. At the end of the session, I can either invoice you at my hourly rate or convert the hours into a package. Packages bring my hourly rate down and allow you to get in touch with me for support anytime within one calendar year of purchase. 


What is your cancellation policy for in-person sessions?

I ask that you give me 24 hours notice if you need to cancel or reschedule an in-person session; otherwise I will invoice for 50% of the session rate. **

**I’m a mom and I totally understand how crazy life can be from plumbing leaks to a kid suddenly spiking a fever. Please reach out if an emergency arises and we can work together to figure something out.

Do I need to clean or prepare anything before you come to my house? 

No need to clean or organize before I come. Don’t worry I’m not judging you! If we’re organizing items, I may give suggestions for things you can order ahead of my visit to make the most of our session together. 


How actively involved do I need to be if you’re working in my home?

At a minimum you will need to be home when I arrive in order to show me around and discuss the plan for the day. After that, depending on the goal, we may work together for all or part of the time, or I may work solo. If we are sorting through items in your closet or playroom, you will need to be around so you can decide what stays and what should be added to giveaway/for sale piles. 


Will you donate my things for me?

Yes! I’m happy to take bags of clothing or other items out of your house and donate them for you. I can arrange for items to be listed and picked up via local neighborhood Facebook groups or I can bring your things to a nonprofit collection site. To account for my time, I will either use a portion of your package hours or invoice you at my hourly rate.


Will you help me sell my higher end clothing and/or other items? 

Yes! I can help you sell your things either by listing them on Facebook or by bringing items to local consignment/second hand stores. I will charge you for my time to list items and communicate with potential buyers. At the end of 1 month, I will Venmo you the total profit minus a 10% seller’s fee. Any items that don’t sell within that period can either be donated or will be returned at your request.